Return & Exchange Policy

SILVER JEWELRY

GOLD JEWELRY

RETURN

You have 30 days for Return and Exchange if you don't love the product. In such case, you just have to contact us by email, WA or call and we will solve your query.
No Questions Asked!

EXCHANGE

You have 30 days for Return and Exchange if you don't love the product. In such case, you just have to contact us by email, WA or call and we will solve your query.
No Questions Asked!You have 30 days for Return and Exchange if you don't love the product. In such case, you just have to contact us by email, WA or call and we will solve your query. No Questions Asked!

Gold

100% of the prevailing market value*

Lab Grown Diamonds

100% of the prevailing market value*

*In case of any discounts given during original purchase on the metal and stone value, an equivalent amount shall be deducted from the market value. 100% Making charges shall also be deducted

Gold:100% of the prevailing market value*

Diamonds:100% of the prevailing stone value of the same grade*

*Making charges shall be deducted from the old jewelry. Price difference towards the same grade shall be charged extra.


Lifetime Buy-Back

  • If you choose to return the product for buy-back, the buy-back value will be paid to you via online bank transfer within 15 business days of receipt of the product.
  • Original Invoice and certificate must be produced for exchange / buyback.
  • Exchange & Buyback is not applicable on Polki, Pearl & Colored Stones.
  • In case of any discount given during the original purchase on the metal/ stone value, an equivalent amount will be deducted from the current market price on the date of buy back/exchange and then buy back/exchange value will be calculated.
  • The return shipping shall be borne by the customer.